Coding changes are published at least quarterly, and in this dynamic environment, it is no longer sufficient to update the chargemaster on an annual basis. Our Comprehensive Care method of chargemaster management helps facilities comply with coding and billing changes that occur with increasing frequency.
We believe the best approach to chargemaster maintenance is a comprehensive review that is modestly priced followed by periodic reviews that are structured in a way that the chargemaster will always remain current. Indeed, Comprehensive Care has become our most popular service package. It is flexible and may be tailored to the specific needs of the facility, whether as a resource for an established chargemaster team or a fully-functional chargemaster maintenance service.
We cultivate ongoing relationships with our clients, support facilities’ unique philosophies with respect to chargemaster ownership, and provide training and encouragement to accomplish facility objectives. Our turn-key services begin with all services described in the Platinum Level, and also include:
- Periodic updates as changes are published
- Full coding support to facility staff
- Computer support services as needed by the facility
- Live updates to facility
- Support to the facility compliance committee
- Meetings with facility representatives on a quarterly basis
We believe that with this method, unless there is a substantive change in facility operation, facilities that participate in ChargemasterCare™ Comprehensive Care will never need a comprehensive chargemaster review again.